Tag: neutral information
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The last of the “just”
R. SteinbergCambridge, Massachusetts, United States My dentist approached the chair to crown one of my favorite teeth. I am a retired orthopedic surgeon, and a fearful dental patient. I smiled sadly, and opened. When she removed the swab, I proposed a challenge. “Could you get through one day of patients without saying ‘just’?” She grinned.…